If you would like to place your order with us over the phone, ask us any questions or get our weekly produce recommendations, please call us on 0408 282 960 or 0428 551 837. Please also feel free to email us any time with any questions at firstname.lastname@example.org.
FREQUENTLY ASKED QUESTIONS
WHEN CAN I PICK UP MY ORDER FROM THE MARKETS?
IS THERE A DELIVERY FEE?
FREE HOME DELIVERY FOR ALL ORDERS OVER $80 or $10 flat delivery fee to anywhere in the Sydney Metropolitan area.
CAN I SPLIT THE DELIVERY FEE WITH A NEIGHBOUR?
Yes! If you find a neighbour or two who want home delivery as well, then you can split the fee.
CAN I SPECIFY A DELIVERY DATE?
To help us deliver the freshest possible produce to you in a timely manner, we are designating certain delivery areas to certain days of the week. Please choose your delivery date based on your delivery location when you check out. If this doesn’t suit your planning, please let us know and we will try our best to accommodate your needs.
MONDAYS – Eastern Suburbs & Inner Sydney
TUESDAYS – Maroubra, Malabar & Surrounding Suburbs
WEDNESDAYS – Eastern Suburbs & Northern Suburbs (up to Hornsby)
THURSDAYS – Inner West & Inner Sydney
FRIDAYS – Northern Beaches
SATURDAYS – Eastern Suburbs & Northern Suburbs (up to Hornsby)
SUNDAYS – Northern Beaches
CAN I SPECIFY A DELIVERY TIME?
All our deliveries are made in the afternoon, between 12pm and 8pm. We cannot accommodate requests for specific delivery times at the moment, however if you have particular needs please let us know and we will try our best to accommodate.
HOW DO I KNOW WHAT TIME YOU WILL BE DELIVERING TO ME?
We will call you around half an hour before your box is arriving.
HOW DOES YOUR PRICING AND AVAILABILITY WORK?
Produce availability and prices are updated regularly online, however they are subject to change depending on supplies and fluctuating prices. If something you order is out of stock or there is a significant change in price, we will notify you.